Data protection notice
Bosch Mobility Platform and Solutions India Private Limited, formerly known as Automobility Services and Solutions Private Limited (hereinafter “Bosch” or “We” or “Us”) welcomes you to our internet pages and mobile applications (together also referred to as “Online Offers”). We thank you for your interest in our company and our products.
Bosch respects your privacy
The protection of your privacy throughout the course of processing personal data as well as the security of all business data are important concerns to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations
Data protection and information security are included in our corporate policy.
Important Notice for North American residents: We have updated our Privacy Notice to provide supplemental details regarding certain rights provided under the North American Data Protection Requirements. Review updates of the North American Privacy Rights/Privacy Notice add link here .
Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g., names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person's identity.
We collect, process, and use personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g., by means of registration.
We process personal data only when there is a statutory legal basis to do so.
DATA CONTROLLER
Bosch Mobility Platform and Solutions India Private Limited formerly known as Automobility Services and Solutions Private Limited is the controller responsible for processing of your data; exceptions are outlined in the data protection notice.
P.O Box 3000,
Hosur Road,
Adugodi,
Bangalore 560030, India.
E-mail: bosch.digitalplatforms@in.bosch.com
PROCESSED CATEGORIES OF DATA
The following categories of data are processed by using the Bosch Mobility Platform and Solutions website:
- Communication data (e.g., name, business telephone, business e-mail, business address, IP address)
Additional categories of data will be processed when a service is booked and used:
- Miscellaneous: The data categories might be extended by booking of additional services. The details will then be provided by the DPN for those services. On request to our support-channels or over the contact form, those additional data categories will also be provided upfront.
There are situations in which we cannot take action without certain personal data. For instance, because this personal data is needed to process your orders or to give you access to website content or newsletters. In such cases, we unfortunately cannot supply what you desire without the relevant personal data.
PROCESSING PURPOSES AND LEGAL BASIS
We, as well as the service providers commissioned by us, process your personal data for the following processing purposes:
- Pre-contractual contact to provide you with information about our products and services.
Legal basis: Consent by the user, Voluntary Disclosure - Provision of these Online Offers and fulfillment of contractual obligations under our contractual
terms, including invoicing. Invoicing may include the sale of claims.
Legal basis: Fulfillment of contractual obligation, consent - Self-promotion and promotion by others as well as market research and reach analysis done within the
scope statutorily permitted or based on consent.
Legal basis: Consent, Voluntary Disclosure - Safeguarding and defending our rights.
Legal basis: Legitimate use for safeguarding and defending our rights - Product or customer surveys or feedbacks or contact forms
Legal basis: Consent - Sending a newsletter
Legal basis: Consent - In response to Contact form and your messages to us
Legal basis: Consent, Voluntary Disclosure - Marketing or sales calls
Legal basis: Consent, Voluntary Disclosure - Communication via social media
Legal basis: Consent, Voluntary Disclosure
CHILDREN
Our Online Offers are not meant for individuals who have not reached the age of majority and cannot enter into contracts as per the local law or law of the country of their residence or domicile. For India, the age of majority is 18 years.
DATA TRANSFER TO OTHER CONTROLLERS
Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate use for the data transfer, or if you have given your consent.
Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
DATA TRANSFER TO SERVICE PROVIDERS
We involve external service providers with tasks such as data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.
TRANSFER TO RECIPIENTS INTERNATIONALLY
We might transfer personal data to recipients in other countries. In such cases, prior to the transfer we ensure that the data recipient provides an appropriate level of data protection and that such transfer is not statutorily prohibited.
DURATION OF STORAGE, RETENTION PERIODS
Principally, we erase your personal data if a purpose and legal basis for data processing does not exist anymore, or we are legally obliged to erase. Please note that we are not allowed to erase personal data which we have to keep for fulfilling a legal obligation (e. g. retention periods under the tax and commercial codes, which require the availability of certain documents such as contracts and invoices for a certain period of time).
USAGE OF COOKIES
In the context of our online service, cookies and tracking mechanisms may be used. Cookies are small text files that may be stored on your device when visiting our online service. Tracking is possible using different technologies. In particular, we process information using pixel technology and/or during log file analysis.
Our Online Offers are not meant for individuals who have not reached the age of majority and cannot enter into contracts as per the local law or law of the country of their residence or domicile. For India, the age of majority is 18 years.
Categories
We distinguish between cookies that are mandatorily required for the technical functions of the online service and such cookies and tracking mechanisms that are not mandatorily required for the technical function of the online service. It is generally possible to use the online service without any cookies that serve non-technical purposes.
Technically Required Cookies
By technically required cookies, we mean cookies without which the technical provision of the online service cannot be ensured. These include, e.g., cookies that store data to ensure smooth reproduction of video or audio footage. Such cookies will be deleted when you leave the website.
Cookies and Tracking Mechanisms That Are Technically Not Required
We only use the particular cookies and tracking mechanisms that you have consented to, except the cookie that saves the current status of your privacy settings (selection cookie).
We distinguish between two sub-categories with regard to these cookies and tracking mechanisms:
Marketing Cookies and Tracking Mechanisms
General
By using marketing cookies and tracking mechanisms, we and our partners are able to show you offerings based on your interests, resulting from an analysis of your user behavior:
- Statistics: By using statistical tools, we measure, e.g., the number of your page views.
- Conversion tracking: Our conversion tracking partners place a cookie on your computer ("conversion cookie") if you accessed our website via an advertisement of the respective partner. Normally these cookies are no longer valid after 30 days. If you visit certain pages of our website and the cookie has not yet expired, we and the relevant conversion partner can recognize that a certain user clicked on the advertisement and was redirected to our website. This can also be done across multiple devices. The information obtained by means of the conversion cookie serves the purpose of compiling conversion statistics and recording the total number of users who clicked on the respective advertisement and were redirected to a website with a conversion tracking tag.
- Social plugins: Some of the pages of our online service involve content and services of other providers (e.g., Facebook, Twitter), which also may use cookies and active modules. For more details regarding social plugins please refer to the section on social plugins.
- Retargeting: These tools create user profiles by means of advertising cookies or third-party advertising cookies, so-called "web beacons" (invisible graphics that are also called pixels or tracking pixels), or by means of comparable technologies. These are used for interest-based advertising and to control the frequency with which the user sees certain advertisements. The relevant provider is the controller responsible for the processing of data in connection with the tool. The providers of the tools might disclose information to third parties for the purposes mentioned above. Please peruse the data protection notices of the relevant provider in this context. Please note that using the tools might include the transfer of your data to recipients outside of India. For more details in this respect, please refer to the following description of the individual marketing tools.
Example Marketing Tool: Google Analytics
- Name: Google Analytics
- Provider: Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
- Function: Analysis of user behavior (page retrievals, number of visitors and visits, downloads), creation of pseudonymous user profiles based on cross-device information of logged-in Google users (cross-device tracking), enrichment of pseudonymous user data with target group-specific information provided by Google, retargeting, UX testing, conversion tracking, and retargeting in conjunction with Google Ads.
NEWSLETTER WITH OPT-IN
Within the scope of our Online Offers, you can sign up for newsletters. We provide the so-called double opt-in option which means that we will only send you a newsletter via email, mobile messenger (such as, e.g., WhatsApp), SMS or push notification after you have explicitly confirmed the activation of the newsletter service to us by clicking on the link in a notification. In case you wish to no longer receive newsletters, you can terminate the subscription at any time by withdrawing your consent. You can withdraw your consent to email newsletters by clicking on the link which is sent in the respective newsletter mail, or in the administrative settings of the online offer. Alternatively, please contact us via the contact details provided in the “Contact” section.
EXTERNAL LINKS
Our Online Offers may contain links to internet pages of third parties, in particular, providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control. We do not assume responsibility for the processing of personal data by third parties.
SECURITY
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
USER RIGHTSs
When asserting your rights, please ensure that an unambiguous identification of your person is possible. To assert your rights, follow the steps mentioned in the “Contact” section.
Right to Information and Access
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.
Right to Correction and Deletion
You have the right to obtain the rectification or completion of inaccurate personal data or deletion of your data as far as statutory requirements are fulfilled.
Withdrawal of Consent
In case you consented to the processing of your data, you have the right to revoke this consent at any time with effect for the future. The lawfulness of data processing prior to your withdrawal remains unchanged.
The responsible controller for your withdrawal can be found in the sections “Controller” and “Information on Joint Controllership Towards Data Subjects”.
Right to Grievance Redressal
To assert your rights and to notify data protection incidents, or for any suggestions or complaints, please refer to the “Contact” section.
If unsatisfied with our response or in case your requests go unfulfilled, you have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority responsible for your place of residence, your state of residency, or the supervisory authority responsible for us.
CHANGES TO THE DATA PROTECTION NOTICE
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
CONTACT
If you wish to contact us, please find us at the address stated in the “Data Controller” section.
To assert your rights and to notify data protection incidents, please use the following link: https://www.bkms-system.net/bosch-dataprotection.
For suggestions and complaints regarding the processing of your personal data, we recommend that you contact our data protection officer:
Email to: DPO.India@in.bosch.com
Effective Date
18 October 2024